Reading Retail Awards 2016

ReadingRetailAwards 2016 all webMany of Reading’s best retailers picked up awards at this year’s Reading Retail Awards. Now in their seventh year, the Awards celebrate outstanding retailing in Reading at a glittering black tie awards dinner. Many of the winners were based in Reading town centre.

 View ITV's coverage of the event here

 

 

Retailer of the Year 2016 - Warings The Master Bakery

Warings Craft Bakers is a small family business started in 1932 by Lawrence Webster Waring. The business continues to uphold its traditional family values and baking techniques with two grandchildren and a fourth generation of family all involved. They have six shops around Reading. “We're extremely proud of this award, and we'd like to take this opportunity to thank the amazing staff that work throughout our business helping us to win and for our customers loyalty and continued support.”

Cafes, Coffee and Lunch – Boswells (presented by Jack FM)

Awarded to a coffee shop or cafe that has demonstrated quality and range in its products, good levels of customer service, ambience and speed of service. Boswells is a family company that is truly passionate about great service, and the variety and quality of their freshly prepared food and drinks.

Restaurant of the Year – Himalaya Momo House (sponsored by Deliveroo)

This prestigious award is presented to a formal or informal restaurant that exceeds customer expectations not only in levels of service and quality of food, but also choice.

Himalaya Momo House is a curry House with a warm and welcoming customer service approach. Constant reviews and compliments about the quality of the food and overall experience prove this is a popular go to restaurant for many locals.

Service With a Smile – Grosvenor Casino / Tara Bhatti- PC World (individual award) - (sponsored by Reading Buses)

My Favourite Shop! – True Food Community Co-op (sponsored by Subway)

ReadingRetailAwards 2016 Subway Bobby webPromotional initiative of the year –Subway (Sponsored by Reading BID)

Awarded to the most innovative retail promotion. Subway have a huge range of Subs, salads, treats and drinks to choose from. With their fast and friendly service this is perfect for a lunch time treat in our Town Centre.

 

 

Independent retailer of the year – Eclectic Games (presented by The Reading Chronicle)

Awarded to an independent retailer who demonstrated an individual, innovative and exemplary customer service experience.  Eclectic Games is Reading’s only specialist games shop bringing something unique to the town centre, with endless years of great customer service reviews.

 Multiple retailer of the year – Sainsbury  (sponsored by The Carwash Company)

Awarded to a multiple retailer who demonstrated an exemplary customer service experience. Sainsbury’s is the second largest supermarket chain in the UK. It offers their ‘live well for less’ range which is popular with Reading Town Centre office workers and full of friendly and helpful staff makes the customer experience more enjoyable.

 “Shooting Star” – Jasleen Gill- Debenhams (sponsored by Premier & Angels School of Motoring)

Awarded to an individual who goes above and beyond their defined job role demonstrating an aptitude and commitment to delivering excellence in the retail environment.  Debenhams is one of the anchor stores in the Oracle selling own-brand and international fashion, beauty and homeware products. Jasleen Gill stood out from the hundreds of employees with a superb customer service approach and this is a great platform to be recognised and to be rewarded.

 Manager of the year – Darren Heath- Cau sponsored by Hammerson)

Awarded to a store manager from a retail store of any size that has demonstrated an excellence in the ability to deliver a brand or company’s values and message. Cau is an excellent quality Argentinian restaurant located just outside the Oracle on Bridge Street. Darren has proven his ability in leadership, retail and general management skills to make Cau the popular restaurant it is today.

 Trainee of the Year – Victoria Cox- Kool Kidz Kutz (sponsored by Reading College)

Awarded to an individual who has achieved success through an apprenticeship or other formal programme of learning, leading to a qualification and opening up future progression opportunities.

Kool Kidz Kutz is a fun hair salon for your Kidz Kutz with a difference, both boys and girls haircuts. Victoria’s work ethic has stood out and her learning development and skills have made a positive difference to the workplace.

 Out of town retail – The Fox & Hounds (sponsored by Grosvenor Casino)

This award focuses on recognising the retail outlets that are located outside of the town. Any service directly relating to a retail outlet within the borough will be eligible to enter but you must be able to illustrate a current example available to visit.

 Health, Beauty and Well-being – Nicol’s Beautique (sponsored by The Berkshire Independent Hospital)

This category award is designed to recognise the salons, practises, health clubs and services or individuals who work within them that help to make our personal world a more healthy or beautiful place to live in.

 Nicol’s Beautique allows customers to relax and enjoy a whole range of treatments. They have a simple philosophy – every customer is important. They consistently provide an excellent environment and service for each and every customer.

 

Further information on all the awards presented on the Reading Retail Awards website http://www.readingretailawards.co.uk/

 

 

 
 
 

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